Privacy Policy
Privacy Policy
Information about how ZieuGna™ collects, uses, protects, and discloses personal information.
1. Our approach to privacy
ZieuGna™ respects customer privacy and aims to handle personal information responsibly, transparently, and in accordance with applicable law.
This policy explains what information may be collected, how it may be used and shared, and which choices may be available when you visit zieugna.com, place an order, create an account, or communicate with us.
2. Information we may collect
- Identity and contact information: name, email address, telephone number, billing address, and shipping address.
- Order and payment information: products purchased, order value, transaction status, payment-method information handled by participating providers, returns, and refunds.
- Account information: login credentials, stored preferences, and account activity.
- Communications: messages, customer-support requests, survey responses, and other information you voluntarily provide.
- Device and usage information: IP address, browser type, device identifiers, pages viewed, referring pages, store interactions, and approximate location derived from IP address.
- Cookie and advertising information: information collected through cookies, pixels, tags, and comparable technologies, subject to applicable consent and opt-out controls.
3. How we use information
Personal information may be used to process payments and orders; arrange delivery; administer returns and warranty requests; provide customer service; communicate about orders, products, security, or policy updates; operate, maintain, protect, personalize, and improve the store; detect fraud, abuse, security incidents, or unlawful activity; understand store performance and customer preferences; provide marketing communications where permitted; comply with legal obligations; enforce applicable terms; and protect customers, the business, and relevant rights.
4. When information may be disclosed
Personal information may be disclosed where reasonably necessary to operate our business or where disclosure is required by law.
Recipients may include Shopify, payment processors, fraud-prevention providers, fulfillment and shipping partners, technology and cloud-service providers, analytics and advertising providers, professional advisers, and government authorities.
Information may also be disclosed in connection with financing, a merger, reorganization, sale of assets, or a comparable business transaction.
Service providers are not authorized by ZieuGna™ to use personal information for unrelated purposes. Independent third parties remain responsible for their own privacy practices.
5. Shopify and payment processing
Our online store is hosted by Shopify. Information submitted through the store may be handled by Shopify and other providers supporting checkout, payments, fraud prevention, order fulfillment, and store functionality.
Payment-card information is processed by participating payment providers and is not retained by ZieuGna™ in complete card-number form.
6. Cookies and privacy signals
Essential cookies may be used to operate the store. Analytics or advertising technologies may also be used to understand performance and provide relevant content.
Where required, non-essential technologies are subject to consent. Available choices may be managed through website cookie controls, browser settings, device settings, and the Your Privacy Choices page.
Where legally required and technically supported, recognized opt-out preference signals such as Global Privacy Control are processed.
7. Retention and security
Personal information is retained only for as long as reasonably necessary for purposes such as order fulfillment, customer support, tax and accounting requirements, fraud prevention, dispute handling, and enforcement.
Reasonable administrative, technical, and organizational safeguards are used. No method of data transmission or storage can provide absolute security.
8. Privacy rights
Depending on your location, applicable rights may include access, correction, deletion, portability, restriction, objection, withdrawal of consent, certain opt-outs involving targeted advertising, sale, or sharing, and appeals of certain decisions.
Requests may be subject to identity verification and legal limitations. ZieuGna™ will not unlawfully discriminate against a person for exercising an applicable privacy right.
Submit an applicable request through the Your Privacy Choices process or email us using the subject line Privacy Request. Do not provide payment-card numbers, passwords, or other unnecessary sensitive credentials.
9. Marketing choices
You may unsubscribe from promotional emails using the unsubscribe link included in those messages.
Necessary transactional or service communications involving orders, accounts, security, recalls, or customer support may continue after a marketing opt-out.
10. Children
Our store is intended for adults and is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.
A parent or guardian who believes that a child has provided personal information may contact us to request review and deletion.
11. International processing
Some service providers may process information outside the country where you live. Legally recognized safeguards are used for international transfers where required.
12. Third-party links
zieugna.com may link to websites or services operated by other parties. Those parties maintain their own privacy and security practices, and ZieuGna™ is not responsible for their content or practices.
13. Policy updates
This policy may be revised to reflect changes in services, technology, legal obligations, or business practices.
The revised policy will be posted with an updated date, and material changes will be communicated where required by law.